Privacy Policy

Last updated: April 28, 2025

1. Introduction

Easy Logs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our log management service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in various ways:

2.1 Personal Data

When you register for an account, we may collect personal information such as:

  • Name
  • Email address
  • Company information
  • Billing address and payment information
  • IP address and browser information

2.2 Log Data

As a log management service, we store and process log data that you choose to send to our platform. This data may contain information specified by your system's logging configuration, including IP addresses, user actions, system events, and other operational data.

2.3 Usage Data

We collect information on how you interact with our service, including:

  • Access times and dates
  • Pages viewed
  • Features used
  • Crash reports and system activity

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Improving, personalizing, and expanding our services
  • Understanding how you use our services
  • Developing new products, services, and features
  • Communicating with you about our services, updates, and promotions
  • Processing transactions and sending related information
  • Preventing fraudulent or unauthorized use
  • For any other purpose with your consent

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your data is stored in secure data centers and we employ industry-standard encryption for data in transit and at rest. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For log data, the retention period depends on your service plan and configuration. You have the ability to set custom retention periods for your log data through our service interface.

6. Disclosure of Your Information

We may share information we have collected in certain situations. Your information may be disclosed as follows:

6.1 By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6.2 Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

6.3 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate personal data
  • The right to request deletion of your personal data
  • The right to object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.